This Seller Agreement (The "AGREEMENT”) is an electronic document in terms of the Information Technology act, 2000 and rules made there under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000.
This agreement does not require any physical, electronic or digital signature. The agreement is a legally binding document between seller and company (both terms defined below). The terms of this agreement will be effective upon seller's acceptance of the same and will govern the relationship between seller and company including with respect to the listing, marketing, sale and delivery of any product through the company’s platform (defined below).
By clicking, “I agree to the terms & conditions” on registration form, sellers agree to all the terms and policies of this agreement and have read and accepted all policies and guidelines.
You (referred hereinafter as "Seller") being desirous of using "Company’s Platform" (includes website www.winloo.in referred to in as Platform) to offer and sell Seller's products (defined below) to the users of the Platform, have completed registration process to enroll as a seller on the Platform;
ANDHeksa Skills Private Limited, a companyregisteredunder the provisionsof Companies Act, 2013, having its registeredoffice at 3rd floor, CN 307, SCO no 60-61-62, 3rdFloor,Sector 17C, Chandigarh - 160017 (hereinafterreferred to as, "company"which expressionshall, unless it be repugnant to the context or meaningthereof, be deemed to mean and include all its successors and permitted assigns) owns the brand "Winloo" shall constitute the SECONDPART.
Seller and company may be referred to as the "Party" individually and as the "Parties" collectively, as the context may require.
WHEREAS
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Company owns and operates an online marketplace on the website located at the URL www.winloo.in which acts as an online platform for different sellers to publish / list their products / offerings and for different buyers to access a variety of products and services;
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Seller being desirous of using the Platform as a platform to offer and sell Seller's Products / offerings (defined below) to the users of the Platform have to complete Seller Registration Form to enroll as a registered seller on the Platform; The Platform will deal primarily on listing of used 2-wheeler and performs the sole function of meeting the Seller and Buyer by exchanging contact details. The services provided by Seller however shall be checked, measured and documented in compliance with the guidelines mentioned herein.
andHENCE THIS AGREEMENT IS NOW MADE AND THE PARTIES HERETO AGREE AS FOLLOWS:
1.Definitions
1."Acceptance" shall mean Seller's affirmative action of clicking on the link provided on the email, by which action you clearly accept the terms and conditions of this Agreement.
2."Agreement” shall mean this Agreement in its entirety, including all content which is referenced or hyperlinked in this Agreement.
3."Banned Products” shall mean the products/goods/articles included in the company’s Banned Products List.
4."Buyer" shall mean any user of the Platform who purchases any Product of the Seller through the Platform.
5."Catalogue” shall mean details relevant to the sale / purchase / listing of the Products / offerings, including the Sale Price, Lead Price, Lead Price, an informative description of each Product / offering (including but not limited to the length, breadth and height of the Product) and its contents, by way of text descriptions, graphics, or pictures or videos.
6."Cataloging Fee" shall mean the fee for creating a Catalogue of the Seller's Products to be offered through the company's Platform.
7. "Courier Partner" shall mean the courier companies with whom company partners for couriering / delivering the purchased Products to the Buyers.
8. "Invoice” shall mean the invoice as may be raised by the Seller and shall be generated through platform on purchase of Seller's Product(s) by a Buyer, through the Platform.
9. "Listing Fee" shall mean the fee for listing a Product on a company's Platform.
10.Maximum Retail Price (MRP) – means the price in INR imprinted on Product inclusive of all taxes.
11."Packaging Service Charges” shall mean the charges as may be provided in the Commercial Term Segment as packaging material charges.
12."Payment Collection Fee" shall mean the fees (or percentage) as may be provided in the Commercial Term Segment as payment collection fees.
13."Commission” shall mean fee payable to the company by the Seller per Commercial Term Segment.
14."Company’s Policies” means the various policies which the company issued or may issue and make applicable on the Seller from time to time including but not limited to Seller Panel Terms of Use of the Platform which are applicable to the Seller.
15."Product(s)” shall mean the product(s), made available by the Seller for sale on the Platform focusing primarily on listing of sale of used 2-wheelers only.
16.“Return period” shall mean the amount of time during which a buyer can return a product purchased from the seller and is mentioned in the category list annexed to this agreement and available on the seller's panel.
17.“Seller” shall mean a merchant registered on the website of the company for selling of products.
18."Seller panel" shall mean a web page(s) / account on the Platform provided by the company to the Seller with a unique login id and password to update the order status, price, inventory of the Products etc. on the Platform.
19."Seller disbursement amount", if applicable, shall mean the net amount receivable by the Seller after deduction of the Commission Fees, Payment Collection Fees, Courier Fees, and other charges (if any) from the Commercial Price.
20.“Sale Price, Lead Price, Lead Price” shall mean MRP less any discount (if any) offered by the company and being the final price of the Product in INR that Buyer pays.
21."Shipment SLA" means SLA for delivery mentioned on each Product page, and it is Seller's responsibility to honor Shipment SLA.
22."Shipping Fee" shall mean the fees payable to company for availing of the courier services through company’s Courier Partners and is variable according to product, size, weight, dimension, volumetric weight, place of pickup or delivery and other shipment terms mentioned in commercial term segment of this agreement.
23."Term" shall mean the period starting from the date of acceptance of this Agreement by the Seller till the termination of this Agreement in accordance with Clause 13 provided below.
24.“Lead Price” shall mean the price to be collected by the Platform to exchange contact details of buyer to seller and vice-versa.
25. "Territory" shall mean the Republic of India.
2.SELLER REGISTRATION
1.As a part of the registration process, Seller states that the Seller has completed the registration form and provided other relevant details as required by the company. Seller represents that the Seller, in Seller's individual capacity and/or as an authorized representative of the entity registering as a seller on the Platform, are competent to contract, are at least eighteen (18) years of age, are of sound mind and are not prohibited by any Law in India from entering into this Agreement.
2.Sellers also represent that you have provided to company Seller's information such as name, contact details, email address, account details, PAN No., Goods and service tax registration number and other compliance related details through the Seller Registration Form and seller profile that such information is true and correct as on date.
3. Seller will be responsible for maintaining the confidentiality of the Seller Panel and the information provided therein, and shall be fully responsible for all activities that occur under Seller's Seller Panel. Seller agrees to (a) immediately notify the company of any unauthorized use of Seller's account information or any other breach of security, and (b) ensure that Seller logs out from Seller's Seller Panel at the end of each session. The company cannot and will not be liable for any loss or damage arising from Seller's failure to comply with this Section. Seller may be held liable for losses incurred by company or any other user of, or visitor to, the Platform due to authorized or unauthorized use of Seller's Seller Panel as a result of Seller's failure in keeping Seller's Seller Panel and the account information secure, absolute, correct and confidential.
4.Seller agrees that as a registered Seller of the Platform, Seller shall not transfer/ sell trade the Seller Panel to any other person or entity.
5. The company reserves the right to determine the Sellers who may sell on the Platform.The company also reserves the right to suspend access to registered Sellers to the Platform and the Seller Panel, or to terminate such access granted under this Agreement, without assigning any reasons for doing so. The company also reserves the right to select / delist the Products displayed/offered for sale or to be displayed/ offered for sale on the Platform.
3.PURCHASE AND DELIVERY OF THE PRODUCT / SERVICE
1. Seller shall upload the Product listings for the sale of the Products / Offerings in the appropriate category, through the Seller Panel. Seller shall also be required to provide all Catalogue details along with the MRP, Sale Price, Lead Price, discount, HSN Code and other relevant details as deemed fit by the seller subject to proper and complete description of the product / offering.
2. Seller represents that Seller shall provide accurate Product / offering information on the Seller Panel/Platform. The Product description shall not be misleading and shall describe the actual condition of the Product. If the sold Product / offered product does not match the Product / offering description displayed on the Platform, Seller agrees to refund any amounts that Seller may have tagged to the Product / offering for onward remittance to the Buyer.
3. Seller shall be responsible for ensuring that the Seller Panel is updated and reflects the real-time availability / non-availability of the Products listed on the Platform. Company shall not be responsible for claims made by Buyers for inaccurate Product / offering availability details that are displayed on the Platform due to any negligence / default on the part of Seller to provide updated and accurate Product information.Sellers shall be required to retain an adequate inventory of the Products listed on the Platform, for successful fulfillment of orders.
4.Seller shall not attempt to sell any products falling in the category of product prohibited for sale in India under any law for the time being in force. Seller shall not attempt to sell any products that do not fall under categories provided by the company (Annexure 1). Company shall be entitled to block all such products and shall also have the right to suspend or terminate the Seller's access to the Seller Panel and the Platform or terminate this Agreement forthwith.
5. When a Buyer elects to purchase a Product / offering through the Platform, Company shall receive the order for the Product / offering only in the capacity of an online marketplace.
6.For all orders / interest placed on the Platform, Lead Price payments shall be collected by the company. Seller hereby authorizes Company to process, facilitate, collect and remit payments to Seller, (collected either electronically or through cash on delivery), from the Buyers in respect of service towards interest shown on the Products through the Platform, if agreed upon separately.Seller also agrees that, in doing so, Company will be acting as Seller's limited agent only with the sole intent and purpose of facilitating the sale and purchase of Products / offerings through the Platform.Seller also agrees and acknowledges that the payment facility provided by Company is neither a banking service nor a financial service but is merely a facilitator/facilitating the service of providing an automated online electronic payment system, using the existing authorized banking infrastructure and credit card payment gateway networks or payment through cash on delivery, for the transactions on the Platform. Further, by providing the payment facility, Company is neither acting as a trustee nor acting in a fiduciary capacity with respect to any transaction on the Platform. Further remittance to Seller will depend on the payout terms agreed separately.
7.The company shall provide the necessary backend infrastructure for capturing the Buyer/order details placed on products on the platform. Orders placed by the Buyer will be forwarded to Seller / reflected in the Seller Panel. Seller shall ensure delivery / contact w,.r.t Product(s) / Service(s) within reasonable time not exceeding 1 working day.
8. Seller hereby authorizes the company to generate invoice on behalf of seller’s listing of products / services for all orders / interests placed on the platform of the company from the catalogue buyer.
9.Seller shall ensure that the purchased / interested product / service is delivered to the Buyer, within 1 working day, along with all the required information, manuals, accessories (where applicable) warranty documents (where applicable) and any other relevant documents, to enable the Buyer to optimally update on the Product / offering purchased / interested. Seller shall be responsible to update the Seller Panel to reflect this development or via link provided by the Company.
10.The default fulfillment model provided by the company for the delivery of interested product / interest by the Buyers is provided by the Seller. Company may, at its discretion, introduce other fulfillment models listed at in this Clause, at any time in the future. On introduction of such other fulfillment models, Company may, at its discretion, offer these options to all or select Sellers. The present model is detailed below for the Sellers‟ information.
Step 1: Seller will list all its products / offerings which will be published post authorization / approval by the company within 24 hrs.
Step 2: Buyer will show interest and make payment (Lead price in this case) to the Company. Payment will be collected by the Platform and details of both; the buyer and seller details will be exchanged over email as a confirmation of services having rendered.
Step 3: Seller has to reach out to Buyer and satisfy all queries. Any further sale / purchase happening is conducted out of the ecosystem of www.winloo.in and www.winloo.in will not be responsible for dealing therein.
Step 4: Post service has been delivered; Seller will update the portal / link as a confirmation.
Step 5: Buyer too will confirm of having received the detail from the Seller.
Step 6: Both the information will be matched. If there is a mismatch (Primarily of contact being established), Platform shall intervene to ensure connection of both the buyer and the seller subject to buyer’s satisfaction.
11.Seller shall keep company informed promptly on any information that shall impact the delivery of a Product / Service to the Buyer.
12. Seller confirms and understands that selling and delivering wrong, fake, duplicate, spurious, counterfeit, damaged, defective Products (unless otherwise specifically specified) through the Platform will cause great prejudice and harm to the reputation and goodwill of the company and may also cause harm and prejudice to the Buyers. Seller acknowledges and warrants that Seller shall not sell any Product which may cause prejudice or harm to the reputation and goodwill of the Company. Further, if Company receives any complaint from any Buyer or if Seller sell or deliver wrong, fake, duplicate, spurious, counterfeit, damaged, defective Products (not in line to the published product / service) through the Platform and company agrees to claim of buyer after examination of matter, then Seller shall be liable to replace the fees towards the product / service paid by the Buyer to the company. Company reserves the right to adjust the above amount from any amount accrued to Seller pursuant to this Agreement.
4. NON-DELIVERY OR RETURN OF PRODUCTS / SERVICES
1. Non delivery/returnof the Product due to fault of the Seller Where the Product/service has not been delivered/has been returned/declined due to any reason/faultattributableto Seller, then companyshall refund to the Buyer the Lead Price paid by the Buyer to purchasethe Product/offering and Seller shall be liable to pay companyand companyshall be entitled to recover from Seller – Commission,PackagingService Charges(if applicable),Paymentcollectioncharges,shipping fee, FulfillmentCharges(if applicable)and Seller Proceeds (where companyhas remitted the Seller Proceedsto the Seller)
2. Non delivery/return of the Product / service / offering due to any other reason, where the Product/service has not been delivered/has been returned due to any reason which is not attributable to the Seller, then company shall refund to the Buyer, the Lead Price paid by the Buyer to purchase the Product and shall cause the Product to be returned to the Seller. Upon confirmation of return of Product back to Seller in appropriate condition, company is entitled to recover any proceeds paid to Seller for that Product. Parties agree and acknowledge that company shall be entitled to recover/adjust any outstanding amount due and payable by Seller to company under this Agreement from any Seller Proceeds payable to Seller and Seller undertake not to object to such recovery/adjustment.
3. In the event of any default or delay by Seller to deliver the Product/service to the Delivery Partners (and therefore to the Buyer) on time or at all, Seller shall immediately update the Seller Panel / send an email to company informing of such non-delivery and the reasons thereof, immediately on the occurrence of such event. In such events, the company at its discretion conveys the same to the buyer or might cancel such orders and mark them under Seller cancellation.
4.Seller hereby agrees to accept all cancellation Products/Services/Offerings, which are refused/not accepted by the Buyer at the time of delivery.
5.PAYMENT TERM
1.Seller shall quote a competitive Sale Price, Lead Price (inclusive of all applicable taxes and charges) for each Product on the Platform.
2.Company shall have the right to amend the commission percentage applicable to any Product/service and shall be communicated to the Seller from time to time subject to a maximum of 90% of the invoice amount.
3. The company reserves the right to run promotions and offers benefits/discounts on the Lead Price to the Buyer on the Platform on various Products.Similarly, Seller may provide or enhance discounts/offers on the Products. Notwithstanding the above, the Lead Price of all Products offered on the Platform shall be either equal to, or less than, the maximum retail price of that Product. The maximum retail price, along with other statutory declarations, shall be mentioned on each Product and/or on its packaging in accordance with applicable laws.
4. The Lead Price in respect of a Product purchased by a Buyer shall be received in full by the company either through the online system, i.e., the payment gateway offered by the company on the Platform, or by way of cash on delivery.
5.The company will be responsible for payment of all applicable taxes including GST since all lead prices mentioned on the Platform are inclusive of all taxes.
6. Seller agrees and acknowledges that Company will pay Seller, the commission, Packaging Service Charges, Payment collection charges, shipping fee, Fulfillment Charges (if applicable), any other fees, and applicable taxes on it, as provided in Commercial Term Segment, for all the orders received through company and as decided upon from time to time.
7. Companyshall release the paymentof the Seller Proceedsto the Seller within 1 working day from end of return period or post the services having rendered (excludingorders where complaintof buyer remain unresolved),after deductingthe commission, PackagingService Charges (if applicable),Paymentcollectioncharges,shipping fee, FulfillmentCharges(if applicable),any other fees, and applicabletaxes on it, as providedin CommercialTerm Segment,for all the orders receivedthrough company.
8. Seller agrees that Company shall, at all times, have the right and option to deduct/adjust any payments due to, or from, Seller in one transaction, against any payments due to, or from, Seller in other transactions.
9. It is stated that all Commercial Terms such as dispatch, delivery of the Products/services/offerings etc. resulting out of interest shown on the platform, are bipartite contracts between the Buyer and Seller and the payment facility is merely used by the Buyer and Seller to facilitate completion of the transaction.Use of the electronic payment facility or the cash on delivery method shall not render company liable or responsible for the non-delivery of the Product/service listed on the Platform or for any other reason whatsoever since any such transaction is outside the ecosystem and purview of the Company.
6. OBLIGATIONS OF THE SELLER
1.Seller shall maintain records of all the Products/services purchased by the Buyers through the Platform, all returns, refunds, etc., as may be required for audit and regulatory purposes and for the Platform’s customer service purposes.
2. During the Term, Seller shall appoint a representative, who shall be company’s point of contact for any and all matters related to this Agreement, including all sales and delivery related matters.
3.Seller shall be solely responsible and liable for any complaints and queries of Buyers with respect to the Products/offerings, delayed delivery or non-delivery of the Products/offerings purchased or any complaints with respect to the quality or quantity of the Products delivered.
4.Seller shall be solely responsible for making any representations or warranties with respect to the quality of the Product to the Buyer, including all relevant Product warranties.
5. Seller shall, at all times, comply with all applicable laws including without limitation compliance with laws relating to GST and any other applicable taxes.
7. TRANSFER OF OWNERSHIP OF PRODUCT, LOGISTICS AND CONSUMER RIGHTS
1. Seller agrees that company’s role is limited to managing the Platform for the display of the Products/offerings and other incidental services to facilitate the transactions (lead price collection and exchange of contact details) between Seller and the Buyers. Accordingly, company is merely an intermediary and the Platform is only a platform where the Seller may offer its Products for sale. The contract for sale of any of the Products shall be a strictly bipartite contract between Seller and the Buyer. At no time shall company have any obligations or liabilities in respect of such contract nor shall company hold any rights, title or interest in the Products.Company shall not be responsible for any unsatisfactory or delayed performance of the Seller including delays as a result of the Products being out of stock.
2.The ownership in the Products / information purchased will be transferred to the Buyer after successful delivery of the same at the destination provided by the Buyer, until which the ownership in the Products shall vest with the Seller alone. As a large market place.
3. Seller hereby agrees to accept all sales return/non delivery of service/offerings which are refused/not accepted by the Buyer at the time of delivery.
4. Seller will offer standard manufacturer’s or seller's warranty actually associated with the Products.
8. REPRESENTATIONS AND WARRANTIES
- The Parties hereby represent and warrant to each other as under:
- The Parties have all requisite power and authority to execute the Agreement, deliver and perform their obligations under this Agreement and have been fully authorized by all requisite corporate actions to do so; and
- The execution and performance of this Agreement by either Party does not and will not violate any provision of any existing agreement, law, rule, regulation, any order or judicial pronouncement.
- The Seller undertakes that, at all times during the Term of this Agreement, it will:
- Abide by the terms and conditions of the Agreement, the company’s Policies and the other Platform policies, as may be applicable to the Seller;
- Not offer for sale/sell/deliver any Banned Products or refurbished Products on the Platform;
- Deliver the Products to the Buyers in a timely manner consistent with the terms of this Agreement; and
- Deliver the Products in accordance with all applicable laws, rules,
regulations, governmental orders, etc., and applicable codes of practice,
now or hereafter in effect, relating to the Seller's performance under this
Agreement.
- The Seller represents that the Seller is competent to contract and is not disqualified from contracting under any law in India.
- The Seller has and shall maintain all licenses and registrations required for selling the Products online or otherwise during the Term.
- The Seller agrees, represents and warrants that the Seller shall not describe himself/itself as an agent or representative of company or make any representations to any Buyer or any third party or give any warranties which are of such a nature that company may be required to undertake, or be liable for whether directly or indirectly.
- The Seller agrees, represents and warrants that, the Seller shall not, at any time during the Term, transact with any Buyer directly.
- The Seller agrees to attend to, and resolve, the Buyers‟ queries with regard to the delivery of the Products and the quantity and quality of the Products within 1 (one) day from the date of receipt of such queries.
- The Seller hereby represents and warrants to company that there are no restrictions, hindrances or encumbrances of any nature which, in any manner, restrict the performance of the obligations by the Seller under this Agreement.
- The Seller shall be responsible for payment of the Seller's own taxes and any taxes/levies/chess applicable on the Products sold through the Platform, and shall indemnify and hold harmless, Company, from any liability in this regard.
- The Seller hereby declares and confirms that it deals only in original, legitimate and genuine Products which are either self-manufactured and/or procured from legitimate channels and in compliance with all the legal requirements. The Seller further declares that it shall not violate the intellectual property rights of any third party and for any breach or violation of such intellectual property rights, it shall be solely responsible.
- The content of the Products, the text descriptions, graphics or pictures regarding the Product being uploaded on the Platform and the Product packaging, shall not be obscene, libelous, defamatory or scandalous or which is capable of hurting the religious sentiments of any segment of the population or constitute an infringement of any intellectual property rights of any person or entity.
- Seller agrees, acknowledge and understand that:
- Seller is using the Platform provided and owned by Company;
- The permission granted by Company to use the Platform as an online market place is on a non-exclusive basis;
- Company reserves the right to deny access to, or revoke, such permission to use the Seller Panel and/or Platform at any time;
- Company shall have the right to remove the listing of any Product being offered for sale by Seller;
- Company shall have the right to offer discounts, run promotion campaigns on the Lead Price to the Buyers. Seller shall not object to the provision of such discounts given by Company;
- Any and all data derived as a result of this Agreement will be owned by company and Seller shall have the right to utilize such data for the duration of the Term of this Agreement to fulfill Seller's obligations here under; and
- For the duration of the Term, the Platform shall be maintained by Company. The ownership of the Platform shall vest with company and the company shall make its best efforts to deal with any technical issues affecting the Platform (such as, for instance, the Platform becoming inoperative.) Company does not warrant that the Seller will be able to use the Platform and offer for sale the Seller's Products at all times or locations on the Platform or that the Platform and the services provided through the Platform will be uninterrupted or error-free or that the defects will be corrected by Company.
- Except as agreed to by the Parties, the data of Buyers will be the exclusive property of Company, and Seller will not use the same for Seller's own purpose or distribute such data in any form or means except for the purpose of this Agreement and shall keep it confidential at all times.
- In the event of any breach or delay in the fulfillment of Seller's obligations by Seller, due to any reason, Company shall not be held liable/responsible. Company shall not be liable for the sale of the Products by Seller through the Platform or any loss incurred by Seller or the Buyer therefrom.
- The Seller represents that the Seller shall not, at any time, use any intellectual property of company in any manner without the prior written consent of company. The Seller also represents that the Seller shall not purchase any company metatags on the Internet without the prior written consent of company.
- Seller agree that Seller will abide by the terms and conditions of this Agreement and company’s Policies, including any amendments thereto made by Company from time to time which may be made as notified.
- The Seller represents and warrants that if Seller is found indulging in providing of false or misleading information or provision of defective or counterfeit Products, then company may, at its sole discretion, suspend, block, restrict, or cancel the Seller's registration on the Platform and /or disqualify / bar the Seller from selling the Products on the Platform.
9. INTELLECTUAL PROPERTY RIGHTS
1.Both Parties agree that the brands/logos, trademarks, etc., belonging to each Party are the exclusive property of the respective Party and cannot in any circumstances be used, or copied, or altered in any manner which is identical/ similar the brands/logos/trademarks of the other Party without being specifically authorized in writing by that other Party. Seller recognizes and confirms that company has the exclusive right to supervise, allow and reject the contents of the Platform. Company shall not be liable for contents and images shared, uploaded or displayed on the Platform by the Seller regarding the Seller's Products and all consequent liability will be borne by the Seller only.
2.Seller hereby grants to company the right to display/delist the Products (as updated or to be updated by Seller on the Seller Panel at any/all times) along with the related logo and/or trademark and/or brand name, etc., of the Products for marketing/selling through the Platform.
3.Seller hereby authorize company to use and include Seller's trademarks (as may be provided by Seller from time to time) and Seller's corporate name on the Platform and in any directory or promotional material produced in connection with the promotion of the Platform or the Products offered by Seller on the Platform.
4. Seller acknowledges that company is merely an intermediary with respect to the Products listed on the Platform. However, on receiving written notification of any alleged infringement of third-party intellectual property rights due to display or sale of any Products/third party trademark or copyrighted matter on the Platform (including availability or sale of counterfeit goods on the Platform), company may, at its own discretion, remove / delist the allegedly infringing Products / content from the Platform, with or without prior notice to Seller.
10. ANTI BRIBERY AND ANTI CORRUPTION POLICY
The Parties agree to conduct all their dealings in a very ethical manner and with the highest business standards.The Seller agrees to comply with "Anti-Bribery and Anti-Corruption Policy" and adopt appropriate processes to prevent offering any illegal gratification in the form of bribes or gifts either in cash or in kind in the course of all dealings with company or any other third parties for the purpose of this Agreement.Any instances of such violations will be viewed in a serious manner and company reserves the right to take all appropriate actions or remedies as may be required under the circumstances.The Seller will provide all possible assistance to Company in order to investigate any possible instances of unethical behavior or business conduct violations by an employee or hired person of the Seller.
11. INDEMNIFICATION
1.The Seller agrees and undertakes to indemnify and to hold harmless company, its affiliates, successors, agents, assigns, and each of their directors, officers, employees, associates, agents, and representatives from and against any losses, damages, liability, claims, costs, penalty and expenses (including, without limitation, reasonable attorneys‟ fees) incurred by reason of
(i) any breach or alleged breach by the Seller of the Seller's obligations,
representations, or warranties hereunder;
(ii) any violation by the Seller of applicable law or regulation (including law governing information technology, money laundering, data protection and consumer protection); or
(iii) any breach by the Seller of any company Policies or any other policies.
2. Additionally,the Seller shall, at all times and to the complete satisfactionof companyand without demur, at its own expense, indemnify, defend and hold harmless, companyand its officers, directors,employees, associatessuccessors, representativesand agents, against any third party claim, demand, suit, action or other proceeding brought against companyor its directors, successors,representatives, agents, officers and employeesand against all penalty, damages, awards, settlements, liabilities,losses, costs and expensesrelated thereto (includingattorneys'fees) to the extent that such claim, suit, action or other proceedingsare, directly or indirectly,based on or arise on account of the Productsand their content, or any breach of any of the terms and conditionsof this Agreementby the Seller or failure of the Seller in the performanceor observanceof its role, functions, responsibilities as specified herein, or the breach of the Seller's representations and warrantiesas containedin this Agreement,even after the termination of this Agreement.
12. LIMITATION OF LIABILITY
To the greatest extent permissible under law, Company shall not be liable for any special, indirect, or consequential loss or damage, 1 loss of profits, business, revenue, and/or goodwill. The maximum aggregate liability of Company shall be limited to INR 1,000 (INR one thousand only).
13. TERM, TERMINATION AND CONSEQUENCES OF TERMINATION
- Term: Agreement shall come into force on the Effective Date and shall continue until and unless terminated as per terms of this Agreement.
- This Agreement may be terminated by Company, with immediate effect:
- if Seller are in breach of any of its obligations, representations or warranties, or any other material terms as contained in this Agreement and/or any of the company Policies;
- if a petition for relief under any bankruptcy or insolvency is filed by or against Seller or Seller makes an assignment for the benefit of the creditors, or a receiver or an administrative receiver or administrator is appointed.
- Company also has the right to suspend Seller’s access to the Seller Panel (instead of terminating the Agreement) for any period of time (during which time period Seller shall not be permitted to sell Seller's Products on the Platform) on the occurrence of any of the termination triggers specified in this agreement.
- Notwithstanding anything contained under this Agreement, any Party may terminate this Agreement for convenience upon giving a written notice to other Party.
- On termination of this Agreement:
- Company will, with immediate effect, block Seller's access to the Platform and consequently, Seller shall not be able to offer any Products to the Buyers thereafter and shall not have the right to re-register himself /itself as a Seller on the Platform at any time after such termination, unless Company in its discretion, permits such re-registration;
- Seller shall return to company all the confidential information of company and all other properties and materials belonging to company. Where the confidential information cannot be returned in material form, Seller shall destroy all of company’s confidential information and shall provide company with a certificate of destruction with respect to the same.
- It is agreed that such provisions and obligations which, by their very nature, survive the termination of this Agreement, shall continue to be binding on the Parties.
- On the termination of the Agreement, Seller will be entitled to only the Seller Proceeds which have become due to Seller on account of any purchase of the Products, made through the Platform, prior to the date of termination of this Agreement. Company shall be entitled to adjust any monies, due from Seller to company till the date of termination, from the Seller Proceeds payable to Seller on termination.
- Without prejudice of the foregoing, the termination of this Agreement pursuant to any of the provisions contained herein above shall not limit or otherwise affect any other remedy (including a claim for damages), which either Party may have arising out of the event which gave rise to the right of termination.
GENERAL TERMS
1.DISPUTE RESOLUTION, GOVERNING LAW AND JURISDICTION: If any dispute arises between the Parties hereto during the subsistence of this Agreement or thereafter, in connection with, or arising out of, this Agreement, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 (Indian) to be adjudicated by a sole arbitrator to be appointed by company.Arbitration shall be held at Chandigarh, India. The proceedings of arbitration shall be in the English language.The arbitrator’s award shall be final and binding on the Parties. The Agreement shall be governed by and construed in accordance with the laws of India. The courts of Chandigarh, India, shall have exclusive jurisdiction in connection with this Agreement.
2.CONFIDENTIALITY: The parties shall not at any time divulge, or allow to be divulged to any person, any Confidential Information unless the said information comes in public domain without breach by either Party however, no party shall be precluded from disclosing any information to the extent required in the legal proceedings.Confidential information would include but not be limited to Buyer details, market information, all work Products and documents related thereto, the contents of the Platform or any other information which is treated as confidential by company, and any other information, whether oral or in writing, received or to be received by Seller which is agreed to be treated under the same terms, whether expressly or by implication. The obligations under this Clause shall survive the termination of this Agreement.
3.FORCE MAJEURENo Party shall be liable for failure to perform its obligations due to Force Majeure.
4.NOTICES:to be served by email, SMS or post to the addresses as stated above.
5.ASSIGNMENT: Parties shall not have the right to assign this Agreement except assigned to affiliates.
6. MODIFICATION: Shall be effective or binding if agreed in writing by authorized representatives unless stated differently above.
7.EXCLUSIVITY : Non-Exclusive.
8.RELATIONSHIP Principal to Principal basis and shall not be construed or deemed to create any association, partnership or joint venture or employer-employee relationship in any manner.
9. ENTIRE AGREEMENT: This Agreement, including Annexure and T & C added from time to time, shall constitute entire and final agreement between Seller and company with respect to the subject matter covered herein.
10.SURVIVAL Any and all obligations under this Agreement which, by their very nature should reasonably survive the termination or expiration of this Agreement, will so survive
11. SEVERABILITY If any part or any provision of this Agreement is or becomes illegal, invalid or unenforceable, that part or provision of the agreement will not affect the validity or enforceability of the remaining provisions of this Agreement.
12. NON-WAIVER No waiver, by either party, of any provision of this Agreement shall, in any event, become effective unless the same is in writing and such waiver shall be effective only in the specific instance described and for the purpose that the waiver is given.
13. RECORDS Seller agrees that at all times during the term of this Agreement, shall maintain appropriate records relating to transactions covered under this agreement and shall allow company to examine, inspect, audit, and review all such records and any source document pertaining to the transaction covered under this Agreement upon written notice to Seller at least five (5) business days prior notice.
14. AMENDMENT Company may amend the terms and conditions of this Agreement including the Commercial Term Segment and the company’s Policies at any time in its sole discretion by intimating Seller by way of notification on the Seller Panel and/or by sending an email to the email ID provided in the Seller Registration Form. It is Seller's responsibility to review amendment notifications from time to time. Seller will be deemed to have accepted such amendments, if you continue to access the Platform/Seller Panel after the amendments are notified by Company.If any terms of this agreement conflict with any other document/electronic record, the terms and conditions of this agreement shall prevail, until further change/modifications are notified by Company.
15. COMMUNICATION Merchant gives explicitly consent and allows Company to send the messages/ communication on email or mobile from time-to-time
Annexure 1
Category wise list of products that can be sold on company’s platform:
2-Wheeler all types
Prohibited Items:
All commission percentages mentioned above are exclusive of GST and TDS, as applicable. *
Total Seller Net Disbursement is calculated post deduction of commission, payment processing charges, GST and other charges as applicable, as mentioned above in the agreement.
All commission percentages mentioned above are exclusive of GST.
